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We are committed to excellence in everything we do and look forward to working with you!

Fujian Puba Intelligent Technology Co., Ltd.

Contact Person: Cici Yang 

E-mail: cici@pubamachinery.com 

Tel: +86-13113121729 / +86-19813568738

Add: Block A, No. 26, Tao Cheng East Road, Cizao Town, Jinjiang City, Fujian Province, China.

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FAQ

Answers to Frequently Asked Questions (FAQs)

Our products are known for their high precision, efficiency, and stable performance, designed to meet diverse industrial needs. Many are equipped with automation features that greatly improve production efficiency and reduce labor costs.

What types of shoe factories can use this machine?

Orders are usually shipped within 3-5 business days after payment is received. The logistics method depends on your location and the shipping option you choose.

What are the features and advantages of your products?

What is your shipping time and logistics method?

This machine is suitable for all types of shoe factories, especially those manufacturing sports shoes, casual shoes, and safety shoes. Whether for mass production or small-batch customization, the machine can effectively improve production efficiency and consistency.

Yes, we offer an extended warranty service for all our products, ensuring customers receive timely technical support and parts replacement during the warranty period. Repairs for faults within the warranty are free of charge.e time of purchase for detailed terms.

We offer comprehensive training services for our customers, including video tutorials, on-site training, and online support. You can also reach out to our customer service team for any technical inquiries.

Yes, our machine can be customized according to the specific needs of our customers, including the spacing of the marking lines, machine size, and more. Please contact our sales team to discuss your customization requirements.

We accept multiple payment methods

Do you offer warranty services for the machine?

How can I get training and operational guidance for the machine?

Does the machine support custom features?

What payment methods are available?

Our product is primarily used in shoe factories to mark sewing guide lines on upper materials. It can mark multiple upper components simultaneously, making it more efficient and precise than traditional manual marking and screen printing methods. The machine is computer-controlled with an error margin of no more than 0.1mm, significantly improving productivity and reducing labor costs.

What are the main functions of your product?

Our machine is designed for easy maintenance. Daily maintenance involves cleaning the machine and checking for any wear on parts. Our after-sales service team will provide detailed operational and maintenance guidance, and if needed, we offer regular technical support services.

How easy is it to maintain the machine?

Yes, we provide on-site installation services to help customers quickly set up and receive training on the equipment.

Do you provide on-site installation services?

We provide long-term technical support services. You can contact our technical support team via phone, email, or live chat, and we will assist you as soon as possible. Additionally, we offer regular product updates and maintenance recommendations.

How can I receive technical support after purchasing the machine?

You can purchase the machine online through our website or contact our sales representatives, who will provide detailed product information and quotations. If you are one of our agents or distributors, you can also enjoy special pricing discounts.

How can I purchase this machine?

We offer free upgrade services to ensure customers always benefit from the latest technology. Whether it’s software system updates or hardware component optimizations, all version updates and feature upgrades are free for customers who purchase our machines, helping them maintain the advanced nature and competitiveness of their equipment.

What free upgrades do you offer for your products?

Yes, we offer regular performance check services. Our technical team will proactively contact customers to schedule a comprehensive check-up of the machine, including precision calibration, functionality tests, and safety inspections, ensuring the equipment remains in optimal condition. This service is part of our product offering at no additional cost to the customer.

Do you provide regular performance checks for your products?

Our pricing advantage comes from our strong supply chain management. By selling directly from the factory and providing comprehensive services, including technical support, training, and equipment maintenance, our products are not only competitively priced but also offer added value in after-sales service.

What are the advantages of your pricing compared to competitors?

We offer a unique second-hand equipment sales and trade-in service. If customers wish to upgrade to new equipment, they can exchange their old machines for new models at favorable prices through our channels. Additionally, we provide global technical support and fast-response services to ensure customers' production lines run smoothly.

What unique after-sales services do you offer?

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